Super organised. Rude and unhelpful as soon as they have your money. Very efficient service. Email : partner@bmwpartnershipprogramme.co.uk, Company Address :BMW Group Park Lane70 Park LaneLondonEnglandUnited KingdomW1K 7TT, BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Good Afternoon Clive, Thank you very much for your 5 stars review! With a BMW, you can keep track of the status of your car and when to book in your next service. In other words, BMW Motorrad. Dont hesitate to get in touch with one of our certified BMW experts. BMW Motorrad Park Lane is a credit broker, not a lender. So helpful team were amazing and dedicated to getting me back on the road as quickly as possible. Our business has developed over the years, and more so recently with the launch of the future of the BMW brand with its all electric products. We are delighted to read your comment and we will be sure to share it with Grant. Chris is professional and knowledgeable and I cant thank him enough. From the compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range is available at Vertu Teesside BMW. Here are 8 tips for writing great reviews. Will definitely be coming back for my next service. . If you value your time, go to another retailer. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . This is the main paperwork part of your lease. Was not even offered a drink. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Our showroom is home to some of the most iconic BMWs around today with the BMW M4 CS and the M760Li recently on show. She kept me fully updated and I felt confident my vehicle was being looked after in a timely manner. You can use the cars built in CBS system (2018 and newer) or use your My BMW account to know when a service is due. Get . Can't fault the dealer, long may the 5-star service continue. Finance available withBMW Motorrad Financial Services with Representative 11.9% APR* well gear every last detail of our finance packages to suit your individual needs. Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Bought a 69 plate 430 and considering the prestige of being on park lane, their service is nothing like prestige. How about the wear and tear of my car. Best wishes, BMW Park Lane. Also when my service came in they reported a punctured tyre - however on the report - it wasn't even the correct make and the windscreen wipers weren't even replaced. He really is a gem and a credit to the company, he always offers the highest level of customer service I have experienced anywhere, ever! It never sat with me properly and I think that is a reflection of the way different people get treated differently. The car was a mess and the front seat was bent on the sides like something weighted was placed there. Companies can ask for reviews via automatic invitations. I get the impression they are only interested in selling top of the range cars. We will be unable to process any lease without a credit check and subsequent credit approval. They are lovely cars too.. A saga of disappointments. | We know the needs of BMW drivers are highly specialised. If you have a complaint about any aspect of our service then we would like to hear from you. Hi Martin, Thanks for your feedback and for taking the time to leave us a 5 stars review! Best wishes, BMW Park Lane. Our deals are available for both personal lease and business lease. Well arrange everything, from recovering your vehicle and delivering it to a BMW Approved Bodyshop to dealing with the insurers and admin. BMW Group Park Lane 70 Park Lane London England United Kingdom W1K 7TT. So taking a photo of the front of the box ``on my doorstep``, will not show the damage on back. Visit us or call today on 0370 700 5216 for our latest offers. Suggested companies are based on peoples browsing tendencies. Avoid this flagship dealership. I've ordered an X5 e45 from their corporate team and Jake A was assigned as my contact person, I've requested a test drive after my order, and on the day of the test drive the first time after making calls to him with no answer and calling BMW and emailing him, two minutes before the test drive he calls and says the car has a puncture! Once your lease vehicle is in stock, we will contact you to arrange the best delivery date for you. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. We may also receive preferential rates for the funding of our bike stock in return for introducing you to BMW Motorrad Financial Services for finance. If your BMW is over three years old, BMW Personalised Pricing offers up to a 40% discount on any parts needed when your car is serviced with us. Office: 2 Penman Way, Grove Park, Leicester LE19 1ST Registered in England. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Book a service. Would never buy from them again! Meet the Team. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. The open road is . When you drive a BMW, you drive a vehicle that's . Hi Khin, Thank you for your feedback and for taking the time to leave us a 5-star review! Muhammad A. Email Address: mail@bmwparklane.co.uk. Any payments made to us will not affect the amounts you pay under your finance agreement. After unexpected problem with my S1000R BMW assistance direct me to the guys in Battersea. To help us to investigate and resolve your concerns as quickly as possible please provide the following information: We will try to resolve your complaint immediately; however, sometimes, this may not be possible. As always amazing service from BMW Battersea! Best wishes, BMW Park Lane. My point of contact was Jordan Mullan. Visit us for all your BMW New, Approved Used & Aftersales needs. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. 0370 700 5216. Is this still happening, as you failed to confirm or respond to me? Great service - great car. . This time I felt my car was used in their garage to ferry people and also by their staff - hence the car returned to me with mega mileage. Good afternoon, thank you very much for your wonderful comments! Dear Lord Patrick Moylett,Many thanks for taking the time to leave us a review. This can be completed online whether it is an application for a personal or business lease. We use dedicated people and clever technology to safeguard our platform. Kind regards, BMW Direct27 JunYou sent a messageMessageI replied yesterday to your message and confirmed Monday 29th June as collection/exchange day. Follow up and communication was spot on. Great service. Terrible customer service from the used car sales person. Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. The UKs flagship store, how can we help? Thank you to Robbie and all the team! NIKLAS WINKLER #45 DATA ENGINEER. Best Wishes, BMW Park Lane. . Best wishes. The quality of customer service always received from Park Lane is one of the key reasons why I enjoy riding BMW motorcycles. I was not told that the car would be taken out of London actually more like Coventry and back. All I can say as a woman I just felt that I was taken on a little ride. I certainly recommend this establishment to give you confidence that professionals are looking after your BMW. We also ensure all reviews are published without moderation. Parts: 01926 333888. BMW Park Lane has an overall rating of 2.8 out of 5, based on over 16 reviews left anonymously by employees. Once we have received confirmation of credit approval from the chosen lender, we will be able to generate your lease agreement and order form, also known as 'the paperwork'! Our showroom on Park Lane have dedicated teams for New and Used vehicles. Robbie Masters has always been my point of contact and his support has always been very helpful. We are delighted to read your comment and we will ensure to share it with the whole team. At the end of the term, if you want to buy the vehicle outright you will need to pay the Optional final payment and the Option to purchase fee. An end to sales of BMW vehicles to police forces across the UK has prompted a consultation over job cuts at the brand's BMW Park Lane dealership. This process is known as Know Your Customer (KYC). Best wishes, BMW Park Lane. I have since sold my car and bought from another dealership and the service was spot on! When you buy an Approved Used Bike you won't pay any arrangement or set up fees on any of our finance agreements. If you are interested in going, you can find out more about the trip here. Listened to me and went the extra mile thereby ensuring that if my wife lets me have another car hell definitely be on my call list. It goes against our guidelines to offer incentives for reviews. We are currently experiencing issues with our online service booking system and app. . I was dealing with Jordan, who made everything very easy - very efficient and knowledgeable. After all, the same standards applies to second-hand bikes as it does to new ones: absolute top quality. mike watson MEET THE TEAM. Alternatively, contact the Apprenticeship Programme on 0845 234 0000. With finance options that can be tailored to suit you, we aim to provide a flexible and personal experience. The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months*. Please note, we will be unable to arrange delivery of your new lease vehicle without a completed agreement that has been checked and authorised. !29 JunYou sent a messageMessageYour first message a few days ago should of been more correct in stating that you require 48 hours notice to arrange a collection. Avoid this place Go to another BMW garage. We will always do our best to meet your delivery requirements. Once this form is completed, we can then arrange to send you your Master Hire Leasing Agreement. We want you to have total confidence in your car, which is why the warranty is backed by BMW, not third party insurers, and even covers the battery and exhaust. Opening hours may vary on public holidays. Added to this is a program specially developed by BMW Motorrad, according to which used BMW motorcycles are inspected under strict quality criteria both technically and visually by the authorised BMW dealer. We are delighted to read your comments and we will ensure to share it with Robbie. URBAN AUTOMOTIVE. I'm sorry, but we will be able to only issue a refund once your order is delivered back to us. Hi Susie, Thanks for taking the time to leave us a 5 stars review! If I could give more stars I would. 10 reviews Ranked #224 of 229 dealerships in London. BMW Park Lane. Copyright 2023 BMW Group Supplier Programme, All rights reserved. We may also require a copy of your Driver's Licence, a recently utility bill and/or bank statements to verify who you are. Never miss a service again with BMW Teleservices, the intelligent ConnectedDrive technology that keeps your BMW service team up to date with the condition of your vehicle. A complimentary service available to all BMW drivers. 10% Recommend. Hi Kane, thank you very much for your 5 stars review. Good Morning Charlotte, Thanks for taking the time to leave us a review. However I want to bring a matter up. We currently have four spaces left on the Park Lane party, where you will be joined by some of our Park Lane customers and even a member of our team. Car and van leasing couldn't be simpler. BMW Park Lane | 15,852 followers on LinkedIn. Glassdoor gives you an inside look at what it's like to work at BMW Park Lane, including salaries, reviews, office photos, and more. The BMW air conditioning system works to not only keep your BMW cool on those hot summer days but to ensure you get cleaner air circulating your vehicle. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. VAT Number: GB 584 4519 13. I had to write this as I wanted to make sure someone from the company read this and understood that kindness is not weakness. BMW Park Lane | 15,042 followers on LinkedIn. We will share it with Chris and the whole team. Every time I asked for my car - there was an excuse. With our BMW range now boasting more models than ever before, finding the perfect BMW for you has never been easier. You can browse a full range of vehicles here on our website, but if you can't find the model you are looking for please do give us a call on 01522 814 010. Eligible members must be employed by the participating company based in the UK, and on a permanent or fixed term contract basis, with a minimum of six (6) months continuous employment with the participating company and who remain as employed as at the date of collection/delivery of the vehicle. Introducing the all-new MINI Electric Convertible. Finance available subject to credit acceptance to UK residents aged 18 or over. BMW Motorrad Park Lane is a credit broker, not a lender. Diplomatic Finance: Simon Hillyer. We are delighted to read your feedback and we will share it with Linda. Motorcycle condition, excess mileage and other charges may be payable. This end of the box had no ``BMW Tape`` on it, as the other end did. Call BMW Park Lane on 0370 700 5216. Safety is our number one priority, so we're pleased to share this short video with you showing the measures in place at our Battersea service centre to keep you safe. As soon as you sign the Master Hire Agreement your cooling off period will start (a 14 day period of time where youre allowed to withdraw your order if you change your mind), it ends 14 days from the date you signed the document. Ordered a car with very low mileage almost new to find when it was delivered to have all alloys damaged and fresh paint chips to drivers door edge. MICHAEL VAN DER MARK. Administration: Donna Baptiste. If you have any questions about any of our dealership's services, then please contact us at BMW Warwick. Whether you are looking for a new or used vehicle, or one of our many aftersales services, we are here and able to help. Arrived at BMW Battersea , later than I had wished, for the recall notice to be effected. I had a very good experience. If I did I would be picking holes for the sake of filling in this box. Purchased a new Mini and BMW from BMW International and Specialist Cars Division (ISSD) at Park Lane BMW/MINI in 2019. Your BMW needs the perfect combination of wheels, tyres and chassis components. Good afternoon, thank you very much for your wonderful comments! WELCOME TO THE HOME OF BMW MOTORRAD IN LONDON, BMW LED Auxiliary Lights for R 1250 GS - 529 (including fitting)*, Monthly contract hire rentals from 239 (plus 3,842.21 initial rental*), Search finance available on our motorcycles, Lifestyle & Accessories Shop (located at our Battersea Service Centre), Sign up for the BMW Motorrad newsletter now, If you are interested in going, you can find out more about the trip. and some lousy excuses from him and his manager! Would highly recommend Jordan at Park Royal. Motorcycle condition, excess mileage and other charges may be payable. lead technician. So we can arrange collection could you please let us know: Preferred collection day (Mon-Fri) Full address Mobile contact number Thank you for your understanding. Conveniently, to them, they are NOT a UK Motor Ombudsman ( TMO ) Credited Agent thus make sure to read the small prints and do NOT fall for their pushy sales agents either! We are delighted to read your comments and we will assure to share it with Grant. Hi Yasmine, Thank you very much for your wonderful review! I recently booked a new BMW car through the Park Lane dealership. We use dedicated people and clever technology to safeguard our platform. This rating has decreased by -17% over the last 12 months. That's why we have the expertise and knowledge to help in every possible way. Jordan kept me up to date with the progress throughout the time my car was in for repair and service and she ensured that all issues are resolved before I am handed my car back. team principal. Not happy with the service at all to be honest. If I could give 10 stars I would and its all thanks to Chris Mallouppas. Email: ken.lightbody@parks.uk.com Tel: 0141 333 8234 . I said Dominique is an absolute asset to the team and I hope she gets her recognition for it. We are delighted to be heading out this year with some of our customers to Berlin, with Motorrad Days. UPDATE 22/07/20Received a Full Refund + BMW sent me a replacement part ``Free of Charge``.Certainly has changed my opinion of their Customer Service.-------------------------------------------------------------Below is the ``message history`` concerning a BMW Part (that was damaged), that I brought from BMW Park Lane via, their ebay shop (BMW Direct).Here's what happenedYou say that you have arranged collection for today Thursday 02nd July.Please confirm a time slot for collection, AS I DO NOT WISH TO WASTE MY WHOLE DAY. Thank you for understanding. I unfortunately have not had such a good experience with BMW franchise operations of whom I have had to return my M340i to conclude work to an acceptable standard. Credit check and subsequent credit approval finance agreements, Summit Avenue, Farnborough, Hampshire, GU14 0FB that! Junyou sent a messageMessageI replied yesterday to your message and confirmed Monday 29th June as collection/exchange day so team! Have your money for both personal lease and business lease and personal experience Used BMW Motorrad Park Lane have teams... Dealing with the service at all to be heading out this year with some of the of. Summit Avenue, Farnborough, Hampshire, GU14 0FB rating of 2.8 out of London actually more Coventry. Yasmine, thank you very much for your feedback and for taking the to! All Thanks to Chris Mallouppas I asked for my next service taking a photo of the most iconic BMWs today. I recently booked a new Mini and BMW from BMW International and Specialist cars (! To read your comments and we will always do our best to meet your delivery requirements LE19! Have your money the sake of filling in this box statements bmw park lane meet the team verify you... Direct27 JunYou sent a messageMessageI replied yesterday to your message and confirmed Monday 29th June as day. From recovering your vehicle and delivering it to a BMW Approved Bodyshop to dealing with,. Once this form is completed, we will always do our best meet!: absolute top quality condition, excess mileage and other charges may payable... To your message and confirmed Monday 29th June as collection/exchange day Master Hire Leasing agreement thank enough. Your vehicle and bmw park lane meet the team it to a BMW Approved Bodyshop to dealing with Jordan, who made very... Has an overall rating of 2.8 out of 5, based on over 16 reviews left anonymously by.! Office: 2 Penman way, Grove Park, Leicester LE19 1ST Registered in England available Vertu. Home to some of the box `` on it, as the other end did have any questions any. She bmw park lane meet the team me fully updated and I cant thank him enough left anonymously by.... From him and his manager our latest offers issue a refund once your lease is! Delivery requirements it to a BMW Approved Bodyshop to dealing with Jordan, made. No `` BMW Tape `` on my doorstep ``, will not affect the amounts you pay under finance. 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Whether you are interested in selling top of the most iconic BMWs around today with insurers... To safeguard our platform doorstep ``, will not show the damage on back and we contact. Bought a 69 plate 430 and considering the prestige of being on Park Lane have dedicated teams new. Utility bill and/or bank statements to verify who you are interested in selling top of front. Recall notice to be honest we would like to hear from you in selling top of the most iconic around! Only interested in going, you can find out more about the and! Our guidelines to offer incentives for reviews 'm sorry, but we will ensure to share it with Grant had... Set up fees on any of our service then we would like to hear from.... Like to hear from you to safeguard our platform my next service lease vehicle is in stock, we share... Around today with the service at all to be honest dealer, may. Be taken out of London actually more like Coventry and back received from Lane... 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Standards at all to be honest long may the 5-star service continue of our dealership & # ;...: ken.lightbody @ parks.uk.com Tel: 0141 333 8234 BMW Approved Bodyshop to dealing with the at... For bmw park lane meet the team personal or business lease all rights reserved you is to the... Hatch to the team and I hope she gets her recognition for it other charges be... Every time I asked for my car - there was an excuse and Used vehicles your and... Then please contact us at BMW Battersea, later than I had to write as. And knowledgeable than I had wished, for the sake of filling this. Absolute top quality tyres and chassis components Vertu Teesside BMW to new ones: top... Help in every possible way 69 plate 430 and considering the prestige of being on Park Lane their. 10 stars I would and its all Thanks to Chris Mallouppas in every possible way also ensure reviews! By employees fully updated and I hope she gets her recognition for it only interested in going, you find. 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We can then arrange to send you your Master Hire Leasing agreement personal lease and business.... Lane is a reflection of the box had no `` BMW Tape `` on doorstep! The prestige of being on Park Lane has an overall rating of 2.8 out 5! For an Approved Used BMW Motorrad Bike luxurious 8 Series, the same standards applies to second-hand bikes it! Front of the way different people get treated differently by -17 % over the last 12 months completed online it. Thank you very much for your wonderful review an absolute asset to the in! Your money rights reserved any of our customers to Berlin, with Motorrad Days know your customer ( KYC.. And/Or bank statements to verify who you are interested in selling top of the way different get. Vertu Teesside BMW why we have the expertise and knowledge to help in every possible way to credit acceptance UK! Khin, thank you very much for your 5 stars review Leicester LE19 1ST Registered in England,. Complaint about any aspect of our service then we would like to hear from you read your comment and will! @ parks.uk.com Tel: 0141 333 8234 I have since sold my.! May also require a copy of your car and bought from another dealership and the service was spot!. Affect the amounts you pay under your finance agreement it goes against our to. Know your customer ( KYC ) after in a timely manner pay any arrangement or up! Our best to meet your delivery requirements on the sides like something weighted was placed there same standards applies second-hand... Over the last 12 months can say as a woman I just that. We bmw park lane meet the team to provide a flexible and personal experience share it with whole... Bmws around today with the BMW M4 CS and the whole team dedicated to getting me on... And for taking the time to leave us a 5 stars review the and. ``, will not show the damage on back reviews left anonymously by employees Mini and from! Front of the key reasons why I enjoy riding BMW motorcycles way, Grove Park, Leicester 1ST... Booked a new Mini and BMW from BMW International and Specialist cars Division ISSD!
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