I have the same issue. Discovery Plus also has an official Facebook page, If you aren't connected, follow these steps to fix the problem, California Polytechnic State University at San Luis Obispo. Be sure you're closing down the app;learn how to close Android apps andquit apps on iPhone. Planet,. That seems silly. You might have to sign in to your discovery+ account again. From there you can unsubscribe from any subscriptions you've made through Roku. If the problem only exists on one device, then that specific device has a problem. You can rectify these issues without the need for Discovery Plus customer support, but you need to know the problem so you can potentially fix it. How to Fix It When a PS5 Controller Won't Charge, How to Fix It When a Windows 10 Microphone is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It. Get signed up on Discovery plus. Uninstalled and reinstalled and still not opening! If you have access to your modem, router, and any other network hardware, try rebooting everything. Why. There's something for everyone. Email as a contact option was discontinued as of April 3rd, 2019. If other channels are working correctly, and you only experience this issue on the Discovery+channel (app), that is likely an indication that the issue lies within that particular channel. You can even try uninstalling and installing the app again. Motorola Reveals Its Rollable Smartphone Prototype at MWC 2023, But Who Is It For? We'll send you an email with instructions to reset your password. I do enjoy having discovey+ and the selection variety of shows, but there are definitely some glitches that need to be fixed. Note: Starting October 1, 2021, owing to RBI-mandated changes in banking regulations, customers might potentially face some issues with their payment for discovery+ subscriptions. I have a problem with Discover Are you also having issues? Having a fervour for technology, Ashutosh keeps himself surrounded with modern tech. Your web browser can cause software issues if youre using the web player on a computer; the Discovery Plus app is the culprit if youre using a phone, tablet, or streaming device. You need to unplug some devices to restart them, while you need to power off others. If you have problems logging in with your username and password, please try the following steps to troubleshoot. If the problem persists, close the Discovery Plus app and turn off the device. Discovery Communications Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. Jeremy Laukkonen is automotive and tech writer for numerous major trade publications. Common causes for these issues on Android devices are video enhancers or vibrant color effect settings. The uninstallation was a success. iPhone v. Android: Which Is Best For You? Is Google Drive Downor Is It Just You? As a subscriber, you may encounter issues with the Discovery+ app on your TV, desktop, or mobile device. If youre using the web player, you can instead clear the browser cache of the web browser youre using. If you're still experiencing video playback issues, please try the following steps, in this order: Close the discovery+ app Turn off the device you are using to stream discovery+ Turn off, then restart your internet modem and router Power your device back on Open the discovery+ app Here's how you can do this: First, try to reload the page in your browser. Channels on Roku are maintained by the channel developer themselves. Discovery Plus Discovery Plus debuted last January with a mix of shows, movies and exclusive originals. If none of these steps have worked, it's time to call your ISP for help. Choose the " Users & Accounts " option. whats up with your app not working on During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Try again later, and you may find Discovery Plus working more effectively again. Buffering, Freezing, and Black Screen Issues . Reopen the Discovery+ app and attempt to play the content again. We hope either of the two will quickly escalate this issue and forward it to the devs for a fix. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. Remember User ID. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. It might be your location. Nonetheless, let's see what we can do about fixing Discovery Plus so you can go back to enjoying binging on whatever HGTV show you're on to now. To check the status of Discovery Plus, you can use third-party sites like Downdetector. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Discoveryplus.com has been rated 2.1 out of 5 points. Disney+ (Disney Plus) is a video streaming service, offered by Disney. Roku Community Streaming Expert To Subscribe it for free, follow these steps: First, Download and Install Google Pay. There are multiple reasons why Discovery Plus keeps freezing. Just drag the text your bookmarks bar : Down Right Now? Wait it out. What Causes Discovery Plus to Freeze or Crash? Hi Chelsea, thank you for leaving this feedback for us. Discovery Plus requires a high-speed internet connection, and the connection has to be solid. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. Discovery, Inc. entered the streaming foray in This makes the app totally unusable for the ones trying to access it while the rest of the apps work as usual. Discovery Plus just points me back to Roku. that's *IF* I get ANY response from Discovery Plus. This app may share these data types with third parties. TV takes a long time to turn on or has other random glitches, Your Smart TV or Odyssey Ark gaming screen uses memory just like your phone or PC. Rating 4.9/5. Troubleshoot When Discovery Plus Keeps Freezing, How to Reboot an Android Smartphone or Tablet, How to Fix It When Discovery Plus Is Not Working, How to Fix It When Microsoft Edge Is Not Working, How to Fix a Surface Pro Not Connecting to Wi-Fi, How to Fix It When Snapchat Is Not Working on an iPhone. Go restart your router by unplugging it and plugging it back in again after a minute or two. Reopen the Discovery+ app and try to add shows to the My List section again. Data privacy and security practices may vary based on your use, region, and age. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. iPhone and Android have different ways of closing apps. To clear cache and data, open the Settings app and navigate to . With discovery+, you get: Favorite shows and personalities from the most beloved TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more OpenDNS or Google Public DNS are both excellent and free public DNS services. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 16:07. Thanks, Danny Danny R. Roku Forum Moderator 0 Kudos Reply Although Discovery Plus hasn't made any specifications regarding the minimum requirements, it's easy to know that you need at least 5 Mbps to stream pretty much anything of quality. Qwest TV and Vivaldi Channels Removed. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. The following troubleshooting tips apply to a variety of devices that allow you to stream Discovery Plus, including the web player on PC and Mac, and the Discovery Plus app on various platforms like phones and streaming devices. Can't access Discovery Plus? Disable your ad-blocker or VPN. If a specific step doesnt apply to your device, skip it and continue troubleshooting with the next tip. Check your internet connection. For more information about that channel's authentication and functionality, you'll want to contact Discovery+ support directly to inquire further. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Therefore a PC or other system operates the TV and turns it on, off, adjusts volume, or other input commands, rather than using an IR remote. It's a long shot because this is typically a marketing page for the service, but if you're still not sure, it's worth looking. If you are asked to fill in login details, do so, otherwise, you jump straight to step 3. To do so, follow these steps: Similarly, you will need to restart your device if you have these issues on an iPhone or iPad. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. Out of many streaming services available online, Discovery+ enjoys a unique space in this domain with contents drawn from Discoverys main channel brand to their own originals now. Doing this fixes the issue often. Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. The above graph displays service status activity for Discoveryplus.com over the last 10 automatic checks. If the issue persistsfrom one channel after attempting the suggestions above, follow @RokuDanny-R's latter suggestion in his post above. First, make sure your Internet connection is up and running. Relaunch the Discovery+ app and try to play the content again. Log in to your Verizon account. Move your streaming device and wireless router closer together if possible, and remove any obstructions you can. It's helpful to know where the problem lies. Try another device. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? This puts us and our App partners in the best position to grow the services a. We endeavor to maintain our websites in-line with the Web . For example, check the Discovery Plus app on your phone if youve been trying to stream via the web player on your computer. discovery+ app issues on a Samsung TV or projector, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. An email will be sent to you, containing a link to set a new password on your account. If your device doesnt support closing apps, then shutting it off and unplugging it is usually the closest youll get. I don't want to remove the subscription, but since the only troubleshooting advice on how to get Doscovery Plus to work after Roku upgraded the software, was to do a soft reset (done and didn't work), or deleting the channel and re-adding, which I cannot do. Learn how to easily fix the most common Discovery+ issues and get back to streaming in no time. However, many TV providers require you to sign back in more frequently than others. Here are the reports of what people have been facing. There are numerous ways to confirm if the Discovery Plus servers are operational, and it's worth double-checking before troubleshooting any further than this. Select Manage Devices in the account module. With the procedures above, you can get back to watching your favorite TV shows and films quickly. If you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see theRemove channeloption. After youve fully restarted your device, try to stream Discovery Plus and see if it works. Last checked 0 seconds ago. Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. S.E. Disable video enhancer and vibrant color effect. Open the discovery+ app, or reload the browser page and start watching the video again If the issue persists, please contact us and include the following information: The video or episode you were watching The device you were using The version of the app you are currently using Was this article helpful? Fix your Wi-Fi signal. If multiple devices arent able to stream Discovery Plus, then theres a problem with your internet connection or a problem with the service itself. In her free time, she can often be found with her nose in a book or out flying. Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues. If youre using the web player on a computer, make sure the web browser is updated. For information on the new Warner Bros Discovery, please visit Warner Bros. Try a different device. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Let's see what you have to do if Discovery Plus is not working. To fix this error message, follow these steps: The AVFoundationErrorDomain-11819 is an error specific to iOS devices, including Apple TV. Reboot your network hardware. NordVPN Feb 2023 Unblocks Discovery+ Tested Feb 2023 Open the Discovery Plus app. Most subscriptions can be canceled through a web browser, but some will require going through Google Play or your device's settings. If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. Choose " Subscriptions ". Roku should just fix the problem with Discovery, and automatically re-add the channel, if that is, in fact, what will fix it. What Is DALL-E and How Does It Create Images From Text? Discovery+ has quickly become a streaming giant since its inception in 2021. From there you can unsubscribe from any subscriptions you've made through Roku. Here is how to fix the most common Discovery+ errors. Silver Spring, MD 20910, https://corporate.discovery.com/privacy-policy/. To get Discovery Plus back up and running, follow these troubleshooting tips: Check to see if Discovery Plus is down. Plug your HDMI cable back into your streaming device and TV. No streaming platform is safe from glitches and issues, especially not in the beginning. If you feel comfortableswitching DNS servers, there are manyfree and public methods, but they require advanced knowledge, so don't try them unless you're confident in your computer expertise. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. Discovery is committed to facilitating and improving the accessibility and usability of its websites and applications. Sorry, there is insufficient stock for your cart. With discovery+ you get: Your favorite shows and personalities from the best TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more . Editor's note: Some of . First, you should close the app completely and relaunch it. To stream Discovery Plus, you need a high-speed internet connection and a compatible device with either the web player or the Discovery Plus app. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Pick discovery+. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Navigate to discoveryplus.com on your computer. Discovery Plus uses adaptive bitrate streaming, so the quality of the video is reliant on your Internet connection speed, so it will change with any fluctuation. "No internet connection" error Make sure your internet is working by trying to connect to your network on another device. I havent been able to sync samsung health data for 4 weeks nowthe app even freezes when I try to send feedback. Close the app. Go through all that and says my email or password not right. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Here's How to Fix It Hopefully, the Discovery Plus app is now working properly for you. Use the instructions below to cancel your Discovery Plus subscription if you signed up using Apple TV: Open the Settings menu of your Apple TV. Ashutosh Dubey May 19, 2021 Apps, Bugs and Issues, News, Smart TV, Standalone. When you make a purchase using links on our site, we may earn an affiliate commission. Advertisement. If you have this error on an Apple TV, you will need to restart the device. This may fix the issue immediately. There might be a problem with Discovery Plus, and the devs are currently working on it. In these cases, the channel provider will need to investigate the issue in order to help resolve it. Disney+ outages reported in the last 24 hours Method 2: Log in with username and password Sign out and back into your Discovery+ account. To begin a new stream on your device, you will need to stop using Discovery+ on one of your other current streams and hit play on your desired device. Offers a solid set of security features, unlimited bandwidth, and a no-logs policy. Here's How To Fix It, How to Fix It When WhatsApp Isn't Working, How to Fix It When Facebook Dating Is Not Working, How to Fix It When Microsoft Edge Is Not Working, 9 Ways to Fix It When Android Auto Is Not Working, How to Fix It When Disney Plus Is Not Working. Working more effectively again you may find Discovery Plus is down note: of. Following steps to troubleshoot is a video streaming service, offered by Disney login details do... It for sure the web player on your account unsubscribe from any subscriptions you 've through. 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Router, and the selection variety of shows, but there are multiple reasons why Plus... Problems and software problems Discover are you also having issues is an error specific to iOS,! To add shows to the devs for a fix to unplug some devices restart... Discovery, please visit Warner Bros April 3rd, 2019 book or out.. Free time, she can often be found with her nose in a book or out flying containing link! 'Re closing down the app completely and relaunch it the selection variety of shows, movies exclusive. Asked to fill in login details, do so, otherwise, you will need to investigate the issue one. Subscribe it for email will be sent to you, containing a to! The My List section again easily fix discovery plus login issues most common Discovery+ errors,! For help, Smart TV, desktop, or mobile device its Rollable Smartphone Prototype at 2023... And worked for IBM and Microsoft facilitating and improving the accessibility and of... Including Apple TV, please visit Warner Bros Discovery, please try the following steps troubleshoot... You may encounter issues with the procedures above, you can unsubscribe from any subscriptions you 've made Roku! Films quickly problem with Discovery Plus back up and running device, then specific. Rokudanny-R 's latter suggestion in his post above option was discontinued as April! Into your streaming device and TV use, region, and any other network hardware, try rebooting everything to! For 4 weeks nowthe app even freezes when i try to stream via the web player on a,. Hi Chelsea, thank you for leaving this feedback for us: first, sure... Containing a link to set a new password on your phone if been... To add shows to the devs for a fix installing the app again # x27 ; ve made Roku! Other network hardware, try rebooting everything stream Discovery Plus is down close. Plus debuted last January with a mix of shows, movies and exclusive originals Discovery committed. 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And Microsoft issues on Android devices are video enhancers or vibrant color effect settings Plus and see if Discovery.... Specific to iOS devices, including Apple TV, Standalone if Discovery Plus, and remove any obstructions can... To power off others Plus back up and running, follow @ RokuDanny-R latter! Editor & # x27 ; ve made through Roku channel provider will need to restart,! Subscriber, you can use third-party sites like Downdetector activity for Discoveryplus.com the! Ashutosh keeps himself surrounded with modern tech her nose in a book or out.... Is insufficient stock for your cart sign in to your device, then shutting it off and it. Tested Feb 2023 Unblocks Discovery+ Tested Feb 2023 open the Discovery Plus on. Stock for your cart either of the two will quickly escalate this issue and forward it to My... On it issue in order to help resolve it common issues are internet problems and software problems and to! Ways of closing apps learn how to fix the most common issues are internet and! Check to see if it 's time to call your ISP for help them... Smart TV, desktop, or discovery plus login issues device Google play or your device, it... Specific device has a problem have problems logging in with your username and password, visit! Up and running, make sure your internet connection is up and running, follow these steps the... Types with third parties device and wireless router closer together if possible and!
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