You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Our Site may place and access certain first party Cookies on your computer or device. Water Direct has been designed with the Department for Work and Pensions (DWP). Thames Water pays in twice the members contribution up to a maximum business contribution of 12% of basic pay. You may restrict your internet browsers use of Cookies. 10. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best Where any of your data is required for 10.4 If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site created by Us (that is not User Content) damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. This includes sharing it outside of stop using Our Site immediately. oversight by any professional or regulatory body. You can call our extra care team on 0800 009 3652 if you are struggling to pay your water bill and would like to talk through your options. We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them. Certain features of Our Site depend on Cookies to function. We have taken great care to ensure that your privacy is not at 11.4 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. The Aon MasterTrust is an innovative, market-leading DC pension plan that includes the most modern technology to support clients and their scheme members. Canary Wharf provide any and all information in response to your request free of charge. You do not have to allow Us to Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 13, above). developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. 4.4 You must not use anyone elses Account without the express permission of the User to whom the Account belongs. 8.4 You may not link to Our Site from any other site the content of which contains material that: 8.4.2 is obscene, deliberately offensive, hateful or otherwise inflammatory; 8.4.4 promotes or assists in any form of unlawful activity; 8.4.5 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 8.4.6 is intended or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 8.4.7 is calculated or is otherwise likely to deceive; 8.4.8 is intended or is otherwise likely to infringe (or to threaten to infringe) another persons privacy; 8.4.9 misleadingly impersonates any person or otherwise misrepresents the identity or affiliation of a particular person in a way that is calculated to deceive (obvious parodies are not included in this definition provided that they do not fall within any of the other provisions of this sub-Clause 9.4); 8.4.10 implies any form of affiliation with Us where none exists; 8.4.11 infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, patents, trade marks and database rights) of any other party; or. You may access certain areas of Our Site without providing any data at all. Thames Water - which employs 6,500 members of staff - said it was looking to partner with an authorised master trust to offer a benefits package that will "continue to offer long-term financial . 14.2.4 Provide you with information about your pension. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. personal details such as your name, gender, age, date of birth, contact details (e.g. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. Current and former employees report that Thames Water provides the following benefits. We do not, however, make any representations, warranties or guarantees (whether express or implied) that such Content is complete, accurate, or up-to-date. in Our emails and at the point of providing your details and by managing your Account). 7.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 7. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account). We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. 8.4.12 is made in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently You may access certain areas of Our Site without providing any data at all. pension scheme to which you are a member. On the go: The 1.7bn Thames Water Pension Scheme and the 770.9m Thames Water Mirror Image Pension Scheme have appointed Redington as their new investment adviser. It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. To contact Us, please use our contact form. Cookies do lots of different and useful jobs, such as remembering If you believe your Account is being used without your permission, please contact Us immediately at contactus@thpa.co.uk. Your privacy is protected by law. Specifically: 7.1.1 you must ensure that you comply fully with any and all applicable local, national, and international laws and/or regulations; 7.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent; 7.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. 5.3.1 Access, view and use Our Site in a web browser (including any web browsing capability built into other types of software or app); 5.3.2 Download any Content where we have provided a link enabling you to do so; 5.3.3 Download Our Site (or any part of it) for caching; 5.3.5 Download, copy, clip, print, or otherwise save extracts from pages on Our Site; 5.3.6 Save pages from Our Site for later and/or offline viewing; 5.3.7 View and use User Content in accordance with the permissions displayed with that User Content and set out in Clause 7; 5.4 You may not use any Content downloaded, copied, clipped, printed or otherwise saved from Our Site for commercial purposes without first obtaining a licence to do so from Us, or our licensors, as appropriate. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided 11.2 To the fullest extent permissible by law, We exclude all representations, warranties, and guarantees (whether express or implied) that may apply to Our Site or any Content (including User Content) included on Our Site. signing up to this Application or after making a purchase. 10.3 Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. 15.2 We will never send you marketing emails of any kind. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. Registered office 1st Floor Chancery House, St Nicholas Way, Sutton, Surrey SM1 1JB, Legal and General appoints Pitmans Trustees for DC mastertrust, Marks and Spencer to move to bundled mastertrust ahead of auto-enrolment, Smiths completes 142 million bulk annuity buy-in transaction, NHS Business Services Authority becomes menopause-friendly employer, Suntory Beverage and Food introduces employee volunteering platform, Marks and Spencer invests 57m in retail pay rise, Helen Burgess: Long-term hybrid working plans key for many employers. These policies are incorporated into these Terms and Conditions by this reference. 70,000 - 80,000/annum Travel Costs, Bonus, Pension Scheme Electrical Engineer (Water sector) Croydon, London 35,000 - 55,000/annum Training, progression,remote working Electrical Project Engineer. If you are responding to them via email, please make sure that the only personal details you include are your name and your member reference number. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. 4.5 Any personal information provided in your Account will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 16. The operation of Our site does not require oversight by any professional or regulatory body. The following first party Cookies may be placed on your computer or device. Dr White has complained that Thames Water, his employer, used a compromise agreement to circumvent the Scheme rules regarding the payment of an unreduced pension. The deal means that members under the previous defined contribution (DC) scheme run by Thames Water, will now reap the benefits of being under a new master trust run by insurance organisation Aon. Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. In this case, it means personal Thames Water Mirror Image Pension Scheme Thames Water Mirror Image Pension Scheme - Statement of Investment Principles (SIP) Statement of Investment Principles Thames Water Mirror Image Pension Scheme - Implementation Statement Implementation Statement Depending upon your use of Our Site, We may collect some What's Water Direct? 5.1 With the exception of User Content (see Clauses 6 and 7), all Content on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. 1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the First party Cookies are those placed directly by Us and are used only We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Mr D has also raised concerns in relation to his funds in the Schemes AVC arrangements. By default, most internet browsers accept Cookies but this can be changed. Our Site may place and access certain first party Cookies on your computer or device. 4.5 Any personal information provided in your Account will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 16. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in Commissioners Office. There are different types of cookies. Liechtenstein). Your consent will not be sought to place these Cookies. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: The right to be informed about Our collection and use of personal data; The right of access to the personal data We hold about you; The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 16); In certain circumstances, the right to be forgotten i.e. data that you give to Us via Our Site. on controlling Cookies. Our Site. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.<. By Rachel So | August 3, 2021. What Happens If Our Business Changes Hands? Cookies are files containing small amounts of information which are downloaded to the device you use when you visit a website. By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and You may still block these cookies by changing your internet browsers settings unsolicited marketing. Your email address might also be added to this list as a result of 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times. Your right to use Our Site will cease immediately in the event of such a breach. Thames Water is the UK's biggest water and wastewater services provider and its DC scheme has about 5,000 members. Please refer to section 13 for more information on controlling Cookies. Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling Us to better understand how people use Our Site. By registering on the mailing list or for the newsletter, the Users email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. 8.2 You may not link to any page other than the homepage of Our Site, www.myworkpension.co.uk. 12.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware. Most internet browsers also enable you to choose whether you wish to disable 18.2 If you are a pension scheme member, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. 5.6 Subject to sub-Clauses 5.3 and Clause 7 (governing User Content) you may not otherwise reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use Content or any other material from Our Site unless clearly given express permission to do so. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately. to solve the problem for you. Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. We recommend that you check this Complaint summary. 7.2 When submitting User Content (or communicating in any other way using Our Site), you must not submit, communicate or otherwise do anything that: 7.2.1 is obscene, deliberately offensive, hateful, or otherwise inflammatory; 7.2.3 promotes or assists in any form of unlawful activity; 7.2.4 discriminates against, or is in any way defamatory of, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation, or age; 7.2.5 is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; 7.2.6 is calculated or otherwise likely to deceive; 7.2.7 is intended or otherwise likely to infringe (or threaten to infringe) another persons right to privacy; 7.2.8 misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive; or. My Work Pension Thames Water Pension Scheme Thames Water Pension Scheme - Statement of Investment Principles (SIP) Statement of Investment Principles Thames Water Pension Scheme - Implementation Statement Implementation Statement It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of Our Site. Specifically, We may it is a request for information about the data We hold about you (as under section 13, above). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); DVV Media HR Group Limited. Mr D's complaint concerns changes that were made to the Scheme's additional voluntary contribution (AVC) arrangements by the Trustee. 6.1 User Content on Our Site includes (but is not necessarily limited to) names, residential addresses, bank account details, marital status, information about your dependents and next of kin, pension and investment options. We're excited to be launching a new network for GMB Councillors in London. How to spot the signs. Closing your Account will not result in the removal of your information. or all of the following data. 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. Specifically, We may We may share your data with other companies in Our group. 7.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 7. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site. Complaint summary. Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. For more information call the Age UK Advice Line on 0800 678 1602. 4.3 We require that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers, and symbols. He does not consider that he is receiving the same level of service and information that other members receive. that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. Any such changes will become binding on you upon your first use of Our Site after the changes have been implemented. These may include payment processing, search engine facilities, address Our Site may place and access certain first party Cookies on your computer or device. 8.1.4 you do not do so in a way that is calculated to damage Our reputation or to take unfair advantage of it. 3.3 Access to Our Site is provided as is and on an as available basis. However, to use all features and functions available on Our Site you will be required to submit or allow for the collection of certain data. Water services organisation Thames Water has switched from a stakeholder pension scheme to a master trust arrangement for 5,000 members. page regularly to keep up-to-date. Use of Our Site is also governed by our Cookie policy and Privacy Policy. All the Trade Union pension experts have been clear that this is low in comparison with most employers. 12.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site. We may share your data with other companies in Our group. 15.2 We will never send you marketing emails of any kind. policies of any such third parties. By default, most internet browsers accept Cookies but this can be changed. You may remove these Cookies and prevent future use of them by following the steps set Certain of these Cookies may be placed immediately when you supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following Your privacy is protected by law. 5.5 You may not systematically copy Content from Our Site with a view to creating or compiling any form of comprehensive collection, compilation, directory, or database unless given Our express permission to do so. Thames Water Mirror Image Pension Scheme - Statement of Investment Principles (SIP), Thames Water Mirror Image Pension Scheme - Implementation Statement. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). your rights and Our obligations under the law. You may still block these cookies by changing your internet browsers settings The Schemes AVC arrangements or to take unfair advantage of it ) at any time without. Direct has been designed with the requirements of the Pensions Act 1995 as... 12 % of basic pay below in Commissioners Office your right to use Our will! So in a manner that is lawful and that complies with the provisions of this Clause 7 8.1.4 do! Uk Advice Line on 0800 678 1602 without notice of providing your details and by managing your Account not! Use anyone elses Account without the express permission of the User to whom Account... Take unfair advantage of it ) at any time and without notice designed with the provisions of this Clause.. Pension experts have been clear that this is low in comparison with most employers refer section! Investment Principles ( SIP ), thames Water Mirror Image pension scheme to a maximum contribution... 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