PLEASE NOTE THAT THESE TERMS AND CONDITIONS APPLY TO PURCHASES MADE AT VUE CINEMAS AND DO NOT APPLY TO PURCHASES MADE ONLINE VIA THE VUE WEBSITE OR TELEPHONE BOOKING LINE. Each voucher can only be exchanged for one admission ticket. Vue reserves the right to change these Ticket Terms at any time without notice. Youll be able to browse the sites and app without cookies but some standard functionality, preferences and certain features will not work. The balance of aGift Card can be used in full or partial transactions in conjunction with cash or another Gift Card. 1. Each e-code is valid for one admission ticket and must be used at the time of exchange and cannot be exchanged for gift cards. 10 - Movie Marathons (multiple films for one price) Vue Southport Incomplete, inaudible and/or illegible entries will be disqualified. When it comes to airlines, there is the European law EC261 which protects consumers when flights are cancelled or delayed. Instructions for both below: Swiped: Select the button next to [Swipe Card], then proceed with swiping the Gift Card. By purchasing, accepting, or using a Gift Card, you agree to be bound by these terms and conditions on behalf of yourself and all members of your household and others who purchase, accept, or use a Gift Card under your account. 20.00. 1. Vues Guest Admissions Policy and Ticket Terms and Conditions apply to all sales and bookings. 3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later; A pixel is an image that once imbedded in an email connects to a file stored on our web server and allows us to determine customer interest in our marketing emails. Vue Entertainment is a controller of your personal data. Vue gift cards can be purchased online, in person at one of our venues or from many high street retailers Your gift card can only be redeemed in person at one of our venues The balance of a gift card is valid for 12 months from the last transaction which includes activation, a balance enquiry or a purchase Use cookies or similar technologies on the website, app and in marketing emails, including analytic cookies. We believe in treating our customers fairly, and will always give you a refund where: 4.1 we make any material changes to the scheduled screening other than where we are entitled to do so under our terms and conditions (for example, if we cancel the screening or change the screen time by more than 45 minutes). This will display the date when your gift card can no longer be used. We verify your identity from time to time. We will use your data to comply with laws and regulations. Whether youre automatically entitled to a full refund depends on the terms and conditions. If any provision, or part of a provision, of these terms and conditions is found by any court or other relevant authority to be illegal, invalid or unenforceable, that provision or part-provision will not form part of these terms and conditions but the legality, validity and enforceability of the rest of these terms and conditions will not be affected. Vue reserves the right to change these terms and conditions at any time without notice to any bearer of a Gift Card. Yes you can, check it out at redeem.microsoft.com and there will be a page showing what it is if it is still valid and will ask you to confirm if you want to redeem it. Where vouchers are refundable or replaceable, this paragraph sets out the basis on which vouchers are refunded or replaced. We'll text or email them a link to their gift online, ready whenever they need it. Please note that, unless otherwise specified, any such refund will exclude the booking fee paid and any additional amounts paid for other items such as food and drink, merchandise or 3D glasses. Instructions for both below: Vue Staines Promoter: Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. This Card is issued by Green Dot Bank, Members FDIC, pursuant to a license from Visa U.S.A. Inc. Vue Portsmouth, Book online from 5.99, buy in venue from 6.99 Data protection laws in your jurisdiction may give you specific privacy rights, including the right to request access to or deletion of your Personal Data, and rights regarding the Sale of Data (where applicable). Additional 90p booking fee per ticket applies to tickets purchased online via myvue.com and via our call centre at the following sites: This statement, made in accordance with section 54 of the Modern Slavery Act 2015, sets out the policies adopted and steps taken by Vue International to: Book online from 4.99, buy in venue from 5.99. These are called session cookies. Vue Entertainment receives certain services from third parties, such as the provision of our CCTV system and our body cameras. Vue Newbury We reserve the right at any time to take such action (including legal action) as we consider necessary in relation to any unauthorised use of the website. Vue vouchers must show an approved date stamp in order to be valid and must be redeemed on or before the date shown on the voucher. A) If they expired months ago, there are no grounds if its not connected to the current event. Any personal information collected by the promoter in connection with a competition will be used in accordance with the promoters privacy policy. ;rr; 8. 9 - Senior Screenings A) Im hoping these companies do the right thing and change their terms. People will always try but they have no legal standing. We pass your data to our insurers if necessary (e.g. To withdraw consent, you can reject or delete cookies. 1. When you sign into Wifi networks at our cinemas and give your number to gain access we and the Wifi provider will check this number and keep a record of this. By placing an order for tickets through the Site or the Booking Line, you are making a request to book tickets for the relevant performance subject to these Ticket Terms. You need to clear all browsers on all devices, independently. Prices for each class are displayed on price lists in cinema and at www.myvue.com. 13. Pick an animation to surprise them when they open their e-gift card. Make sure to click over to the Auto-Debit System section to locate the Gift Cards permissions. When you add credit to a gift card you will load the card with the credit card, cash or promo. However, we cannot guarantee the seating allocation and shall reserve the right to make changes at our discretion. Certain rights, however, will be limited. Nothing in these terms and conditions shall exclude or limit the liability of Vue for death or personal injury arising out of its negligence or for any other liability that cannot be excluded or limited by law. These vouchers may be used to book a Standard or VIP 2D cinema ticket online at www.myvue.com, or can be exchanged for a Standard or VIP 2D admission ticket at the box office of any Vue cinema box office. Entries must relate to your own personal experience of a Vue cinema. The quoted price offer is not valid in conjunction with the following ticket packages/screenings: Ticket prices will be displayed at the point of purchase. Guests who are under the age of 12 and who wish to be admitted to the Vue premises after 7.00pm must be accompanied by a guest who is 18 years of age or older. Additional charges apply for 3D screenings, 3D glasses, IMAX or Xtreme screens and VIP/Recliner seating upgrades (where available). The article below will walk you through the steps of redeeming a Gift Card. Your use of the Site means that you accept, and agree to abide by, all the policies in this Acceptable Use Policy, which supplement our Website Terms of Use. The balance of a Gift Card cannot be used towards the purchase of another Gift Card. Your entry must also comply with the submission guidelines in the section below entitled Competition Rules and Procedures. When you give consent, you are able to withdraw that consent at any time by contacting us, for instance by emailing [emailprotected] If you do so we can only continue to use your data if another legal basis applies, such as when were required to do that by law. 13. 5. Certain cookies can personalise content. 6.1 If a film showing is cancelled or its timing is materially altered (by at least 45 minutes), you will have the option to request the Duty Manager at the relevant Cinema to do either of the following: 6.1.1 refund to you the cost of tickets already purchased; or. Tickets purchased through the Site or the Booking Line for such films can only be collected and/or used upon production of the necessary identification. 5. We may use your data to prevent and detect crime, such as fraud. 14 - IMAX Screenings o Vue employees and their immediate families (such as children, spouses, siblings, aunts, uncles and grandparents); and No correspondence will be entered into. In particular, all Gift Cards have a validity period of 12 months and unused balances will be lost after the expiry date. 9. If any part of these Ticket Terms is unenforceable, invalid or illegal, the enforceability, validity or legality of any other part of the Terms will not be affected or impaired in any way. Find out how to keep your money safe with tips You must not use any automated system or software to extract content (including any database or other data) from our website except in cases where you or any applicable third party has entered into a written agreement with us that expressly permits such activity. This notice was last updated in January 2022, to provide further details in relation to the existing processing of personal data in connection with Vues customer call centre communications. Details of the Vue International Group can be found on our corporate website at vue-international.com. 13 - Gold Class 11. You must not inject content or code or otherwise alter or interfere with the way any page of the website is rendered or displayed in a users browser or device. E-codes are valid for 7 days from issuance and are not subject to time extensions. 3. Contact Vue Customer Services on 08712 240 240 between 9am & 10pm daily, except Christmas Day (calls cost 10p per minute from BT, other networks may cost more). Vue Torbay. 12 - Scene Performances They may not be used for premieres or special events. Data sharing Summary of how we use your data and your rights If you have pre-booked on the Vue website, youll need to take your booking reference and your Vitality membership number with you. Other cookies remember information from one page to another, so you dont have to keep entering it. 16 - Any other screenings which Vue shall determine to be excluded under this Promotion 3.2 Vouchers or tickets booked using vouchers will (unless the terms of your voucher expressly say otherwise) only be replaceable by a Vue complimentary voucher which can be redeemed for any standard adult ticket. All gift cards. IMAX upgrades will also be at an additional cost and we recommend checking pricing directly with the cinema before purchase of Vue Pass E-Codes. This offer is subject to availability, and there is no cash alternative. We may assign, transfer or deal in any other way with our rights and obligations under these Ticket Terms to any party at any time without notice to you. 5 - Mini Mornings Any lost or stolen vouchers will only be re-issued twice. You can reject and block cookies in your browser settings. Check out the most commonly asked questions about them below. Some cinemas also have automated ticket machines from which you can collect your tickets. 10. Vue Croydon Purley Way Photographic identification will be required for entry into any films starting at or after this time. Please note that due to Vues advance booking policy the film and performance you wish to attend may be sold out and seats might not be available. Please also note in particular the limitations of our liability in the section below entitled Our Liability to You. 3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later. Submit. Other Promotions: Any other promotions run by Vue will be governed by their own separate terms and conditions In the event that appropriate photographic identification cannot be produced upon request, you will be required to pay the difference between the concession price and the applicable full ticket price. You may not assign such rights and obligations. It is not possible to use any promotional vouchers or codes or Vue gift cards to book tickets through the Site unless expressly stated otherwise on the voucher or code (e.g. Where necessary, we will request further evidence or information or will arrange for site visits to inspect the manufacturing facilities of individual suppliers. Please refer to paragraph 6.1 below; 4.2 you ask for one because we are in material breach of our terms and conditions that we have agreed with you; or. You can now buy AMC Theatres digital gift cards (up to $200 per day) with Dogecoin and other crypto using a BitPay Wallet. 2. Vue Leicester You can opt out of marketing by selecting unsubscribe in emails, by adjusting the preference settings on your Vue account or by emailing [emailprotected]. Competition winners may be asked to take part in free publicity surrounding their win, but participation in such publicity is not compulsory. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. 1 - Big Screen Events including but not limited to live, encore and recorded screenings of Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV. How long are VUE gift cards valid for? Vue reserves the right to change these Ticket Terms at any time without notice. There are also places you can Check on-line; Raise 3,000+ Brands, Always On Sale. 2.3.2 in person at the till of your Vue Cinema, and the refunded amount will be credited to the card that was used for payment. A) We are in unprecedented times and any business can go bust. 5. refuse specific cookies, by using that cookies opt-out process, in the table at the end of this notice. Details will only be disclosed (if permitted by law) after prizes have been validly claimed. These content standards apply to any and all material which you contribute to the Site (Contributions), and to any Interactive Services associated with it. At all other Vue premises, guests who are under the age of 8 must be accompanied by a guest who is 18 years of age or older at all times. Where a Gift Card is purchased online from a retailer other than Vue, please contact the appropriate retailer regarding their refund policy. To record call centre communications, including incoming and outgoing calls and emails, for staff training, quality improvement purposes and establishing facts. 1. These terms and conditions are subject to the exclusive jurisdiction of the courts of England and Wales, unless you live in Scotland or Northern Ireland in which case you can bring legal proceedings in respect of the Gift Card in either the Scottish, Northern Irish or the English courts (as applicable). Apply to all sales and bookings most commonly asked questions about them below for entry any! Gift Card can no longer be used in full or partial transactions conjunction! And our body cameras but they have no legal standing particular the limitations of our CCTV system and body. No cash alternative glasses, IMAX or Xtreme screens and VIP/Recliner seating upgrades ( where available ) there! Connection with a competition will be lost after the expiry date ], then with... Visits to inspect the manufacturing facilities of individual suppliers we recommend checking pricing directly with the credit Card, or! Accompanied by an adult to watch any films starting at or after this time credit! Ready whenever they need it of another Gift Card allocation and shall reserve the to. The submission guidelines in the section below entitled competition Rules and Procedures on devices! The purchase of another Gift Card you will load the Card with the guidelines. 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